Can We Fix Incidents with Automation?

  • 18 April 2024

  • Doors open at 18.00

  • Red Hat Offices, Peninsular House, 30-36 Monument St., London

Fixing incidents more quickly with automation is attractive, as it equates to shorter recovery time and less dependency on human actors. However, it brings considerable risk and security challenges when dealing with complex incidents. How far can we automate incident response without adding too much risk?

Join us to discuss how automation and human expertise might need to work together more effectively.

Compère
Marilyn Kruger

IT Service Deliver Manager (IG)

Event Speaker
Har-Inder Chandan

Pilot & Human Factors Specialist (Virgin Atlantic)

Event Speaker
Lyubomira Dimitrova

Senior Director Technical Program Management (Onfido)

Event Speaker
Justyn Roberts

Solution Consulting (PagerDuty)

Automation is a fundamental aspect of the IT industry, transforming repeatable tasks into coded processes for efficiency and consistency.
But how does this principle apply to the incident management process?

Platforms offering AiOps and Automation present opportunities for significant improvements. But first, what exactly is AiOps?
Justyn will share insights from his recent years of experience with various organizations, demonstrating how to leverage AiOps automation for quick wins in incident management.

He will present 20 minutes of practical, effective tips while avoiding unrealistic promises or mysterious, all-solving solutions.

Automation is a fundamental aspect of the IT industry, transforming repeatable tasks into coded processes for efficiency and consistency.
But how does this principle apply to the incident management process?

Platforms offering AiOps and Automation present opportunities for significant improvements. But first, what exactly is AiOps?
Justyn will share insights from his recent years of experience with various organizations, demonstrating how to leverage AiOps automation for quick wins in incident management.

He will present 20 minutes of practical, effective tips while avoiding unrealistic promises or mysterious, all-solving solutions.